SUPPORT

Purchase means the beginning of the long relationship

FAQ – Business

Touch screen is a ready-made component designed for immediate incorporation into a higher unit while touch foil is a component designed to be installed on for example an existing screen kiosk or shop window.
We have tested our touch technology in our own projects, also we offer a warranty for the touch technology and have a quick support department able to ship standard products within 2 working days from when you place the order.
The following properties can be customized:
  • the position and length of the touch technology lead
  • touch screen shape - regular, irregular
  • touch screen edges C / V
  • screen thickness
  • level of clarity of the screen
  • rounded edges with arbitrary radius
  • screen printing according to customer's needs (from 1 piece)
Affordability associated with quality and performance. Speed of delivery as we have a warehouse with touch technology. We provide installation or integration support.
Touch screen is a more stylish and powerful device that will be more convenient for your customers - same as mobile phones /tablets. The touch screen responds to the charge in the finger / stylus so there are no unwanted touches such as with long sleeves. The durability of touch foil is higher than that of the diodes in touch frames.
We keep touch foils in stock so we are able ship it on the day of placing the order. Custom touch screens are shipped within 3 weeks of placing the order. In larger projects, we are able to have touch screen ready for larger quantities and supply you “Just in Time”.
Yes, if you already have kiosks ready and want to make them interactive, just install the touchscreen from the inside of the kiosk. You can count with our support during installation.
We accept bank transfer or PayPal account payment.

FAQ – Technical

Our touch solution is HID technology so you just need to connect it to your PC and touch technology will work.
Our touch solution works on devices that support HID multitouch. By default, it is Windows 7 and higher, Linux, Android, webOS, BrightSign, macOS up to 10.11 version.
Yes, we have developed our own advanced touchscreen setup tool.Using the tool you can calibrate, rotate orientation, adjust sensitivity, copy settings to other devices, and it will also link you to our support department.
The minimum distance of the touch solution from the screen is 2 mm depending on the type of display.
Yes, our touch technology has a UV layer that prevents it from yellowing. Outdoor touch screens have yet another layer of UV protection to protect it from sunlight.
Our standard touch screen meets IK 7 mechanical resistance. If you require more durability, we can produce touch screen with IK 10 mechanical resistance.
Yes, if you have multiple identical devices, we can send you our touch solutions calibrated to your device. You just need to send us a configuration through the tool and we'll upload it to your new touch solutions.

Why cooperate with us?

customization

We offer custom designs for our products in quantities from 1 piece.

lead time

We ship standardized products within two working days from when you place the order.

support

Purchase is just the beginning of a long relationship. All our products come with after-sale remote support.